Shipping Policy for LockRoyalGuard
Effective Date: February 6, 2025

Thank you for choosing LockRoyalGuard for your electronic lock needs. We are committed to providing a seamless shopping experience, and this Shipping Policy outlines the shipping procedures, fees, and expected delivery times for your purchases. Please review the following information carefully before making a purchase on our website.

1. Shipping Methods

At LockRoyalGuard, we offer a variety of shipping options to suit your needs. We understand that timely delivery is crucial, and we strive to get your order to you as quickly and securely as possible. The available shipping methods are as follows:

  • Standard Shipping: This is the most economical option, providing delivery within 5-7 business days. This option is available for most orders and is processed through standard carriers.
  • Expedited Shipping: For faster delivery, you can select expedited shipping, which ensures your order arrives within 2-3 business days.
  • Overnight Shipping: Need your products urgently? Overnight shipping is available for orders placed before 12:00 PM EST. Your order will be delivered by the next business day.
  • International Shipping: LockRoyalGuard also offers international shipping for customers outside the United States. Delivery times and shipping fees vary depending on the destination country.

2. Shipping Fees

The shipping fees for your order will depend on the following factors:

  • Shipping method selected at checkout
  • Weight and size of your order
  • Shipping destination (local or international)

Once you enter your shipping address at checkout, the system will automatically calculate the exact shipping cost for your order. You will be able to review the total cost, including shipping, before confirming your purchase.

For orders within the United States, Standard Shipping is usually offered at a flat rate, while Expedited and Overnight Shipping options will have additional charges based on the level of urgency and size of the order.

International customers will need to review shipping costs at checkout, as they may vary by country and shipping provider.

3. Shipping Timeframes

  • Domestic Orders: Orders placed within the United States are typically processed within 1-2 business days of receiving payment. After your order has been processed, the delivery time will depend on the shipping method chosen.

    • Standard Shipping: Delivery within 5-7 business days.
    • Expedited Shipping: Delivery within 2-3 business days.
    • Overnight Shipping: Next-day delivery for orders placed before 12:00 PM EST.

  • International Orders: International shipping times vary depending on the destination country. Typically, orders will arrive within 7-21 business days for standard international shipping. Expedited shipping options may be available to speed up delivery.

Please note that shipping times are estimates and may vary depending on factors such as weather conditions, carrier delays, and holidays. We strive to provide accurate delivery timeframes, but LockRoyalGuard is not responsible for delays caused by the shipping carrier.

4. Order Processing Time

We aim to process and ship your order as quickly as possible. Orders are typically processed within 1-2 business days of payment confirmation. If you place your order during weekends or holidays, it will be processed the next business day.

If there are any delays in processing due to stock availability or other unforeseen circumstances, you will be notified promptly via email or phone.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s website. If you have any issues with tracking or the delivery status of your order, please don’t hesitate to contact our customer service team.

6. Address Accuracy

Please ensure that your shipping address is correct and complete when placing an order. LockRoyalGuard is not responsible for delays or non-delivery caused by incorrect or incomplete shipping information. In the case that the shipping address provided is incorrect, we may charge a fee for re-shipping the order once we receive the corrected information.

7. Shipping Restrictions

  • PO Box Addresses: For security reasons, we are unable to ship certain items to PO Box addresses. Please provide a valid street address for delivery.
  • International Restrictions: Some countries may have shipping restrictions or limitations on specific products. If your country has shipping restrictions, you will be notified during checkout, and we may not be able to process your order.

8. Shipping Delays

While we strive to ensure timely delivery, shipping delays may occur due to circumstances beyond our control. These may include natural disasters, weather conditions, shipping carrier delays, or customs delays for international orders. Unfortunately, LockRoyalGuard is not liable for such delays.

In the case of a significant delay, we will notify you as soon as possible and assist you in resolving the situation.

9. Lost or Damaged Packages

If your package is lost, damaged, or shows signs of tampering, please contact us immediately. We will investigate the issue with the carrier and work with you to resolve it.

For damaged packages, please provide photographic evidence of the damage within 5 business days of receiving your shipment. We may require you to file a claim with the carrier depending on the circumstances.

In the rare case that your package is lost in transit, we will assist in locating your order or provide a refund or replacement, depending on the situation.

10. International Customs and Duties

For international orders, customers are responsible for any additional charges, including customs duties and taxes imposed by the destination country. These fees are not included in the shipping charges and will be due upon delivery. LockRoyalGuard is not responsible for customs delays or charges.

Please check with your local customs office for more information about potential duties and taxes before placing your order. Customs policies vary by country, and it’s important to be aware of these charges prior to making a purchase.

11. Contact Us

If you have any questions or concerns about shipping, feel free to contact our customer service team at:

We are here to assist you with any inquiries you may have, whether it’s about shipping times, order status, or any other concerns. Your satisfaction is our priority, and we will do our best to ensure a smooth and reliable shipping experience.

Thank you for choosing LockRoyalGuard!